The saying “a picture is worth a thousand words” might be just what the doctor ordered for expecting fathers. A new Rutgers-led study finds that by adding a few subtle cues to prenatal care waiting rooms, such as photos of men and babies, and pamphlets and magazines aimed toward men, OBGYNS can get fathers more […]
Home »
Patient Experience Officers Can Play Key Role in Medical Offices
THURSDAY, July 12, 2018 — A patient experience officer is an increasingly important new role in physician practices, according to an article recently published in Physicians Practice. This new role involves a designated employee responsible for making sure the entire experience is in line with patients’ expectations, including the experience they have from scheduling the […]